Job Posting CLOSED
Psychiatric-mental health nurse (PMHN) / medical assistant (PMHMA)
Job Summary
Help patients by providing
information, services, and assistance for psychiatry services at Little Rivers
Health Care. Other duties include securing medical
records, scheduling and rescheduling with the proper clinician, managing patient inquiries, and
maintaining medical records in a timely fashion.
Essential Duties and
Responsibilities
• Fields calls and inquiries
from patients, gathering preliminary information regarding reasons for visit and
scheduling with the proper psychiatric provider.
• Verifies patient
information by interviewing patient; recording medical history; confirming purpose of visit.
• Prepares patients for
examination by performing preliminary physical tests; taking blood pressure, weight, and
temperature; reporting patient history summary.
• Coordinates with
psychiatric provider around office procedures.
• Secures patient information
and maintains patient confidentiality by completing and
safeguarding medical records;
completing diagnostic coding and procedure coding; keeping patient information
confidential.
• Counsels patients by
transmitting provider's orders and questions about refills, appointments and referrals.
• Schedules appointments and
follow-up appointments; verifying times with patients; preparing charts, pre-admission and
consent forms.
• Maintains safe, secure, and
healthy work environment by establishing and following standards and procedures; complying
with legal regulations.
• Perform nursing procedures
under supervision of physician or nurse practitioner.
• Assist physicians and nurse
practitioners in exam rooms.
• Escort patients to exam
rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature,
and document all information in patient’s chart.
• Give instructions to
patients as instructed by physician or nurse practitioner.
• Ensure all related reports,
labs and information is filed and is available in patients’ medical records prior to their
appointment.
• Take telephone messages and
provide feedback and answers to patient/physician/pharmacy calls.
• Triage and process messages
from patients and front office staff to physicians and physician assistants.
• Perform other related
duties as required and assigned.